[ Service Management Software for Construction ]
Why Eclipse Improves Construction Service Management
Efficient Work Order Management
Track Technician Performancein Real Time
Ensure Timely Service Delivery
How Eclipse Enhances Service Operations at Construction Companies
of Heavy/Civil contractors say the ability to drill down to job details is a real benefit of Eclipse
of users say Eclipse helps them manage their construction projects more efficiently.
of customers agree that Eclipse helps their company manage data effectively.
[ Work Order Management ]
Create and Assign Tasks with Ease
Generate, track, and complete work orders for repairs, inspections, and maintenance.
- Assign jobs based on technician availability and skillset
- Monitor job status in real time to prevent delays
- Keep field teams aligned with centralized work order tracking
[ Dispatch ]
Stay in Control of Every Service Call
Manage technician schedules with real-time tracking and a drag-and-drop dispatch board.
- Track technician locations and job history instantly
- Minimize travel time by assigning the nearest technician
- View job statuses at a glance for faster decision-making
[ MAINTENANCE AGREEMENTS ]
Never Miss a Scheduled Service Again
Automate scheduling, renewals, and service tracking to keep maintenance visits on time and profitable.
- Automate renewals and service reminders
- Track agreement profitability with clear reports
- Ensure timely visits with built-in scheduling
[ Inventory Management ]
Keep the Right Parts on Hand
Manage inventory levels, costs, and vendor pricing in real time to prevent stock shortages.
- Locate parts quickly with powerful search tools
- Automatically update pricing with vendor cost changes
- Maintain accurate stock records for better preparedness
[ Service Reporting ]
Improve Performance with Actionable Insights
Analyze technician efficiency, job completion rates, and customer satisfaction.
- Track service performance across jobs and teams
- Generate reports on job completion and response times
- Identify areas for improvement to boost efficiency
"The most valuable part of Eclipse has been the ability to have real time job costing, and detailed analytics."
"Explorer Eclipse has shortened the amount of time it takes to do every task it offers compared to the last system we used. We have 30+ users each with different requirements with views customized for their roles."
"Explorer is flexible enough to accommodate our changing needs, and having a system that supports both our production and service divisions is also crucial."