[ Construction Software for Service Departments & Trade Contractors ]
Efficiently schedule and dispatch technicians to respond to customer or project needs.
Manage warranties and service agreements for recurring maintenance revenue.
Track job progress in real-time to ensure timely completion and smooth workflows.
Optimize workforce and resource deployment to minimize downtime and improve productivity.
Service Dispatch Tools That Keep You in Control
Simplify the complexities of scheduling and dispatching with intuitive tools:
- Assign service calls to technicians using a drag-and-drop scheduler.
- Monitor schedules and job statuses in real-time to reduce delays.
- Optimize technician routes with GPS tracking to cut down travel times.
Maintenance and Warranty Management
Increase customer satisfaction and create steady revenue streams:
- Manage warranty claims and recurring maintenance contracts with ease.
- Automate service renewals and ensure profitability for agreements.
- Track service visits, billing cycles, and invoicing for clear accountability.
Mobile Tools for On-the-Go Technicians
Empower technicians to succeed in the field with mobile access to critical tools:
- View service history, customer details, and inventory in real-time.
- Log time, update job statuses, and create invoices directly from the field.
- Handle on-site tasks like generating quotes and collecting payments efficiently.
Materials and Inventory Management
Ensure that parts and materials are available when and where they’re needed:
- Track stock levels across warehouses, vehicles, and service trucks.
- Prevent delays by proactively monitoring inventory.
- Reduce waste with accurate tracking of material usage.
Actionable Insights for Smarter Service Decisions
Make informed decisions with real-time analytics tailored to your service department:
Empower Every Team with Eclipse ERP
Keep the Tools You Trust
"Integration has been seamless for our group. Adding people and adding companies as we grow, it still is a system that you can easily onboard with. We have doubled in size."
"The most valuable part of Eclipse has been the ability to have real time job costing, and detailed analytics."
"Explorer Eclipse has shortened the amount of time it takes to do every task it offers compared to the last system we used. We have 30+ users each with different requirements with views customized for their roles."
"Explorer is flexible enough to accommodate our changing needs, and having a system that supports both our production and service divisions is also crucial."