Everything You Need for Service Businesses
Running a successful service business has multiple moving parts. You want straightforward field service management software to help you manage customer service, track your technicians in the field, control inventory and service your equipment. Shafers field service management software tracks all of your important data in one complete system. That means no more back and forth with a separate accounting program.
Our field service management software is built for HVAC, mechanical, plumbing, electrical, and all types of service businesses.
“We have used & grown with Explorer Shafers since 1992. I have seen different software companies over the years, but I remain convinced Shafers Software fits our business needs better than anyone else. It’s a product that continues to evolve with the technological changes that support our industry. However, the thing that really sets them apart is the personal support they offer to navigate through those changes. As all service companies know, customer demands and expectations continue to grow. We choose to partner with Shafers because it gives us the ability to customize our business software needs to meet our customers’ growing expectations while maximizing profitability.“
Efficiency | Dispatch the Competition
Run your service management business more efficiently with effective mobile dispatching software. Our Mobile Office functions keep you in constant contact with your technicians. With real-time updates using our GPS technology, you can easily use our dispatch software to send your technicians to the closest jobs. That means you’ll save on fuel costs, truck maintenance, and reduce travel time.
Efficiency | Dispatch the Competition
Run your service management business more efficiently with effective mobile dispatching software. Our Mobile Office functions keep you in constant contact with your technicians. With real-time updates using our GPS technology, you can easily use our dispatch software to send your technicians to the closest jobs. That means you’ll save on fuel costs, truck maintenance, and reduce travel time.
Accuracy | Accelerate Your Billing and Buying
Use our Quick Quotes to boost your sales on the spot. With our fully integrated accounting system, there’s no need to maintain multiple programs to track service billing and purchasing. Goods included in your invoices automatically update inventory on hand, so you don’t have to track your inventory in a separate program.
Customer Service | Wow your Customers
Create strong, lasting relationships with your customers. Our software will ensure that your technicians arrive at their jobs with the knowledge and equipment they need to get the job done right. And the Shafers Maintenance Agreement module makes it easy to handle all the steps of customer renewals.
Customer Service | Wow your Customers
Create strong, lasting relationships with your customers. Our software will ensure that your technicians arrive at their jobs with the knowledge and equipment they need to get the job done right. And the Shafers Maintenance Agreement module makes it easy to handle all the steps of customer renewals.
“We love that Shafers is a completely integrated system. The fact everything is in a centralized location makes it easy for us to provide excellent service to our customers. The quick quotes module is big for us. All of our quotes are saved in a centralized place, so when customers are ready to execute, we can close the sale instantly. With Shafers, my techs don’t waste time doing paperwork or restocking parts. They are always prepared with the right parts and information they need to get the job done.“
Ultimate Control of your Service Business
Learn how Shafers Field Service Management software can make every part of your business from dispatching to purchasing to payroll to accounting easier and way more efficient.
